When I’m using Outlook on the Desktop, it is quite easy to enable the option to request a read receipt.

If you have administrative privileges, you can enable Gmail read receipts in five simple steps, enabling you to see if someone has read your email: 1. First, sign in to your Google Admin console. You might have a separate account with administrative privileges, so make sure you’re using that one.

Read
  • Enjoy many other features like reminders, mail merge (campaigns) Add our intuitive checkmarks ( ) to your email for Gmail read receipts in your inbox. How to use our mail tracker app: means that your email has been sent, but not opened. Mean that your email has been opened.
  • Receipts are not supported in Mail, for good reason. Receipts are very unreliable since it is up to the recipient whether or not to respond to requests for read/received receipts And, fwiw, many/most email users disable response to receipts in their email app/program if the program supports receipts.

However, when I’m using Outlook in a browser, I don’t seem to have this option.

Mail app read receipt and request receipt

How can I request for a Read Receipt when using Outlook on the Web?

The option to request for a Read Receipt when using Outlook on the Web can indeed be a little bit hard to discover.

The first thing to be aware of is that this option is only available when using an Exchange account that is part of an Office 365 or corporate on-premises Exchange environment.

The Request a Read Receipt feature is not available to Outlook on the Web for Outlook.com accounts.

Show Message Options

Mail App Read Receipt

When Outlook on the Web as part of Office 365 for Business, or Exchange 2013 or Exchange 2016, then you can find the Request a Read Receipt option in the following way;

When composing a message, click on the ellipsis button (3 dots) and from the menu choose: Show message options…


Opening the Ellipsis menu in Outlook on the Web to open the Message Options dialog.

The Message Options dialog will open which will allow you to select the option to request a Read Receipt;


Message Options dialog Outlook on the Web.

Ios Mail App Read Receipts

Exchange 2010

Samsung Email App Read Receipt

If your company is still using Exchange 2010, you can press the Options button on the toolbar when composing a message to open a similar dialog with the Request a Read Receipt option.


Pressing the Options button in the toolbar of OWA 2010 will open the Message Options dialog which allows you to set the “Request a read receipt for this message” option.