I am also having this issue via USB (not a problem with Bluetooth) with an iPhone 7. iOS 11.3.1. Ford Sync 2 - V3.8 and same after updating to V3.10. Also will get a navigation card fault (this does not happen until I plug my phone into the USB).
Apr 04, 2018 2009 - 2014 Ford F150 - Need sync2 v3.8 files - Hi guys, Just got my wife a 2015 explorer cuz she doesn't like driving my f150 around town.So the problem i am having it that my owner page on Ford said that i am up-to-date on my sync but the last confim it july 24,2015 with sync 3.7 I try talking to the sync help line. Alternativ Download Download with LangPack (German, English, French, Dutch) Update Sync2: Sync2 v3.8 Build 15128 Update EU Unpack the contents to the USB stick. Insert USB stick into Sync2. The update can take up to 30 minutes. Recommendation: Perform the update while the engine is running. Do not stop or start the engine during the. And to think all you had to do was search/peruse the other XDA (main Ford SYNC) thread and you would see a number of posts explaining that changing the '5553' code to '5753' (enabling 'navigation in motion') has the consequence of removing all Sirius navigation goodies. All your answers for SYNC 2 under one roof. Just say the words and SYNC lets you do what you need to do, hands-free while you drive. Still haven't heard back from Ford. I asked my kid to dig into it. He found the Ford patch that fixed the similar splash screen problem in 3.7 The patch is identical NorhternILRaptor's fix. My kid edited the patch so that it would work on 3.8 and uploaded to Dropbox. Click on the link below to download.
Ford Sync2 To Sync 3 Upgrade
I have changed lightening cords.
Hard reset of the phone.
Master rest on the sync2 system several times.
Ford Sync2 V3.8 Download
I tested my wife’s iPhone7 plus on 11.3.0 and her phone does not have the USB connection issue and the navigation card does not fault
I have tested my daughters older iPhone5s with older update (pre-11.3.1) and no issue.
May 19, 2018 10:08 AM